Delivery, Shipment and Return
DELIVERY: Is offered & availability reviewed on a case by case request.
RETURNS: We love giving specialized one on one attention to each customer and their personalized custom Order. Clients of Atlas Trophy are given several chances to update or change proofs for a no error and high quality finished item. No Returns or discounts on customized items.
SHIPPING: Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. ... If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method. ... Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees may include handling, packing and postage. ... In the event your order requires a Handling fee (it is fixed based on order size), whereas the transport fee varies according to total weight of the shipment by the shipper (usps, Fedex, UPS)....
We advise you to group your items in one order... We cannot group two distinct orders placed separately, and shipping fees will apply to each distinct order ... Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
Thank you, Atlas Trophy Team